Cancellation Notice and Refund Policy
Effective Date: Sep 30th, 2023
If you need to cancel your adventure, do so at least 2 weeks before your scheduled tour to receive a full refund of your deposit. This allows us ample time to adjust our scheduling and offer your slot to other adventure enthusiasts.
Cancellations made 1 week before the tour date are eligible for a 50% refund of the deposit. We recognize that last-minute changes can occur, and this policy helps cover a portion of our pre-arranged tour preparations.
We understand that unforeseen circumstances can arise. If you cancel within 3 days of your tour, we're unable to offer a refund due to the short notice. However, we value your business and offer the option to reschedule your tour once, subject to availability. This flexibility ensures you won't miss out on the adventure you've been looking forward to.